Learn how to work successfully across cultural, ideological, and value divides.
Learn the basics to communicate better and manage culturally diverse teams.
Get information to help you improve team productivity and reduce risk.
WDe offer these services to help you increase representation, engagement, and delivery:
Leadership & Culture
Inclusion for Small/Local Businesses & Organizations
Leading Age-Diverse Teams
Communication & Conflict
Improve Cultural Inclusion
Leading Healthy Conflict
Reducing Nonprofit Conflict
Culture & Faith
Culture & Faith at Work
Working with Traditional, Faith-Based Cultures
We help you communicate more effectively in today's complex marketplace. Whether you manage teams, supervise employees, or work with the public our process is the same. We look at your strengths, marketplace data, goals and organizational culture. Our CLIENTS from many industries include:
- Corporate executives and small business owners
- Prime contractors and consultants
- Executive directors and boards
- Professional organizations
ABOUT
PURPOSE - to help clients lead at their very best, through the right strategies, words, and actions to compete and grow in today's complex marketplace.
VISION - a more equitable USA economy where working families thrive.
APPROACH - We think "Do the right thing" isn't a plan, but respecting all views is. Our clients want to be more inclusive- of the people they work with or want to attract, and the various perspectives they bring. We know that ignoring disagreements compromises results in the long run.
FAQS
Lee Mozena founded Zena Consulting in 2008, to help leaders improve self-awareness, interpersonal, and communication skills in the USA's increasingly diverse organizations.
Launched initially to as a training firm, she's since added strategic communication and conflict management SERVICES.
OLD-Lee Mozena founded Zena Consulting in 2008, based on her learning journey from a 100% white, Christian, semi-rural upbringing in western Pennsylvania to a multicultural, multi-faith, urban adulthood.
Having shifted from a country mouse to city rat, Lee understands executives who feel confused, left out, or shut down around the high expectations facing leaders today- often on topics beyond their expertise. She helps clients improve self-awareness, interpersonal, and communication skills.
DIFFERENTIATORS
Focus on Northwest demographics and USA cultures
Supports anti-racism through gender, class, and religion
Translates 'government speak' into plain-talk
Leads candid conversations around ideological differences
RESULTS
Improve leader confidence and cultural inclusion skills1.
Increase performance and service delivery2.
Reduce team conflict, complaints, and cases3.
Attract and retain more diverse employees4.
CORE COMPETENCIES
Training- interactive design with live or hybrid delivery options
Facilitation- focus groups, team-building, executive coaching
Strategic Communication- inclusion and outreach plans to
engagement diverse employees or citizens
CERTIFICATIONS & AWARDS
WBE# W2F0023829 | DBE# D2F0023829
2022 Washington DES Master Contract
Awardee for DEI Training Solutions.
Leadership Eastside
Prime: Community Adaptive Leadership coaching, 6/22 - present
Intelligent Partnerships, Inc.
Sub: DEI writing and editing of WMDBE Barrier Analysis Report for
the Port of Seattle,
Everyone talks about equity, diversity and inclusion. But what does it mean, exactly, to your organization? Demographics and psychographics are changing fast. You work across sectors, cultures, generations, and genders. Language matters. So does context.
WHAT WE DO
We help leaders build more inclusive organizations in an increasingly diverse USA, through training, facilitation, and strategic communication.
Our common sense, strengths-based approach builds on your core values and natural intelligence and is grounded in demographic data.
Delivery options for the four programs we offer below include: in-person, online, and hybrid.
Leadership Starts with Emotional Intelligence
While diverse teams perform better overall, managing them requires complex skills and often, new information. Learn how to leverage your basic intelligence and life experience to communicate better and be a more effective leader
Reducing Conflict in Nonprofits
Is conflict jeopardizing your mission? In-fighting can take a big toll on everyone- even in organizations that operate smoothly otherwise. Learn how to identify and transform peoples’ hard-wired differences into opportunities for respect, collaboration, and growth.
Working With Traditional Cultures
If you’re from the liberal NW it might be a struggle to work successfully with people whose values or customs seem baffling, regressive, or disrespectful. Learn how to stay neutral, communicate effectively, and reach across cultural, faith-based, or ideological differences.
Culture & Faith at Work
This overview of major world religions and spiritual belief systems will help you navigate in any professional setting with greater confidence. Learn how to avoid the top misunderstandings (around time, touch, gender, modesty, etc.), and get focused on shared values and goals.
FAQS
Having transformed from a country mouse to city rat, Lee understands executives who feel confused, shut out, or shut down around the high expectations facing leaders today. She enjoys working with clients to improve their self-awareness, curiosity about others, and ability to close communication gaps.
EXECUTIVE
- Worry less about saying "the wrong thing"
- Avoid or resolve communication mishaps
- Feel more confident and comfortable
RON POSTHUMA | Field Director, Common Power Washington
Page – Person 2025
MAIN PAGES
Home – Regina Glenn
Services- Donna Stringer
About – Jen Hamilton
Results– Tammy Mularky
FAQ– Elmer Dixon
News-
Contact-Andrea Cryan
SUB PAGES
Gov- Daniel Villao
Press- Lee
Case Studies- Ross Macfarlane
Speaker – Andrea Cryan
SERVICES RESULTS
Facilitation- Betsey Jordon, Les Lilas, Christy Hale
Comms– Aaron Woods, Narima Amin,
Jen Hamilton, Amy Summers, Robin Block.
Betsy Jordyn
Training- Church Council of Seattle, Ron Humera,Caprice Hollins, Andrea Cryan, Realtor, Romiro Nava,
SECTOR RESULTS
Nonprofit- Arts & Culture- Karen Kane, Louise Chernin, Narima Amin, Matthew Beneska
Human Services- Kate Murphy, Kiti Ward, Ann Fuller, Jane White Vuillet, Narima Amin, Sarah Sense Wilson
For Profit-
Biz- Tammy Mullarky, Yasmin Ali, Elmer Dixon, Andrea CryanDonna Stringer, Robin Block, Ross Macfarlane
SERVICES RESULTS
Facilitation- Betsey Jordon, Les Lilas, Christy Hale
Comms– Aaron Woods, Narima Amin,
Jen Hamilton, Amy Summers, Robin Block.
Betsy Jordyn
Training- Church Council of Seattle, Ron Humera,Caprice Hollins, Andrea Cryan, Realtor, Romiro Nava,
REGINA GLENN | CEO, Pacific Communication Consultants
ELMER DIXON | CEO Executive Diversity Services
The highest performing teams have a mix of people, skills, and ideas. Leveraging their strengths and differences is essential to growth. Conflict is part of life but left unresolved, it can become a silent killer that undermines good efforts across your organization.
While diverse teams perform better overall, managing them requires complex skills and often, new information. Learn how to leverage your common sense and life experience to communicate better and be a more effective leader.
Is conflict jeopardizing your mission? In-fighting can take a big toll on everyone- even in organizations that operate smoothly otherwise. Learn how to identify and transform peoples’ hard-wired differences into opportunities for respect, collaboration, and growth.
This overview of major world religions and spiritual belief systems will help you navigate in any professional setting with greater confidence. Learn how to avoid the top misunderstandings (around time, touch, gender, modesty, etc.), and get focused on shared values and goals.
If you’re from the liberal NW it might be a struggle to work successfully with people whose values or customs seem baffling, regressive, or disrespectful. Learn how to stay neutral, communicate effectively, and reach across cultural, faith-based, or ideological differences.
KITI WARD | Executive Director, The Agape House
DR. CAPRICE HOLLINS | Co-CEO, Cultures Connecting
Learn how to identify your natural leadership strengths and understand others, with our customized solutions- delivered live or online.
Increase performance for everyone by focusing on shared goals and increasing appreciation for different ideas and behavioral styles.
We write nuanced communication plans, audits, or messaging that reflects your values and engages more people.
Increase your cultural intelligence by learning about which differences matter in your organization and marketplace.
Reduce friction on teams by focusing on shared goals and increasing appreciation for different perspectives and behavioral styles.
Develop nuanced communication plans, audits, or messaging that reflects your values and engages more people.
Learn how to identify your natural leadership strengths and understand others through our customized PROGRAMS, delivered live or online.
Get tools to help you reduce team friction by focusing on shared goals and increasing appreciation for different perspectives.
Engage more people with research-based communication plans, audits, and inclusive messaging that reflects your organizational values.
We consult, train, facilitate on the same topics as our core services: Inclusion, Leadership Communication, Conflict Management, and Inclusion. See a list of clients she's presented for (live or online) below. We consult, train, facilitate on the same topics as our core services: Inclusion, Leadership, and Communication. See a list of clients she's presented for (live or online) below.
Is conflict jeopardizing your mission? In-fighting can take a big toll on everyone- even in organizations that are successful overall. Learn how to identify and transform peoples’ hard-wired differences into opportunities for more respect, collaboration, and growth.
While diverse teams perform better overall, managing them requires complex skills and often, new information. Learn how to leverage your common sense and life experience to communicate better and be a more effective leader.
This overview of major world religions and spiritual belief systems will help you navigate in any professional setting with greater confidence. Learn how to avoid the top misunderstandings (around time, touch, gender, modesty, etc.), and get focused on shared values and goals.
Do you struggle to work with people whose values or customs strike you as weird or offensive? Building on CULTURE & FAITH AT WORK, you'll learn how to stay neutral and communicate more effectively by reaching across cultural, faith-based, or ideological differences.
Lee's a good coach because she listens closely and is a keen observer -- of people and systems. She excels at bringing unspoken but critical subtexts into discussions and instantly puts most people at ease.
The methodology she relies on the most is Adaptive Leadership and Positive Discipline. The latter, designed for children and parents, is nearly identical to 'best practice' in the business world, only with simpler language.
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