DESCRIPTIONS

 Learn how to work successfully across cultural, ideological, and value divides.
Learn the basics to communicate better and manage culturally diverse teams.
Get information to help you improve team productivity and reduce risk.   

WDe offer these services to help you increase representation, engagement, and delivery: 

Leadership & Culture

Inclusion for Small/Local  Businesses & Organizations

Leading Age-Diverse Teams

Communication & Conflict

Improve Cultural Inclusion

Leading Healthy Conflict

Reducing Nonprofit Conflict

Culture & Faith

    Culture & Faith at Work

    Working with Traditional, Faith-Based Cultures 

We help you communicate more effectively in today's complex marketplace. Whether you manage teams, supervise employees, or work with the public our process is the same. We look at  your strengths, marketplace data, goals and organizational culture. Our CLIENTS from many industries include:

- Corporate executives and small business owners

- Prime contractors and consultants

- Executive directors and boards

- Professional organizations

ABOUT

    PURPOSE - to help clients lead at their very best, through the right strategies, words, and actions to compete and grow in today's complex marketplace.

    VISION - a more equitable USA economy where working families thrive.

    APPROACH - We think "Do the right thing" isn't a plan, but respecting all views is. Our clients want to be more inclusive- of the people they work with or want to attract, and the various perspectives they bring. We know that ignoring disagreements compromises results in the long run. 

FAQS

Lee Mozena founded Zena Consulting in 2008, to help leaders  improve self-awareness, interpersonal, and communication skills in the USA's increasingly diverse organizations.  

Launched initially to as a training firm, she's since added strategic communication and conflict management SERVICES.

OLD-Lee Mozena founded Zena Consulting in 2008, based on her learning journey from a 100% white, Christian, semi-rural upbringing in western Pennsylvania to a multicultural, multi-faith, urban adulthood. 

Having shifted from a country mouse to city rat, Lee understands executives who feel confused, left out, or shut down around the high expectations facing leaders today- often on topics beyond their expertise. She helps clients improve self-awareness, interpersonal, and communication skills. 

DIFFERENTIATORS

Focus on Northwest demographics and USA cultures

Supports anti-racism through gender, class, and religion

Translates 'government speak' into plain-talk

Leads candid conversations around ideological differences

RESULTS

Improve leader confidence and cultural inclusion skills1.

Increase performance and service delivery2.

Reduce team conflict, complaints, and cases3.

Attract and retain more diverse employees4.

CORE COMPETENCIES

Training- interactive design with live or hybrid delivery options

Facilitation- focus groups, team-building, executive coaching

Strategic Communication- inclusion and outreach plans to

engagement diverse employees or citizens

CERTIFICATIONS & AWARDS

WBE# W2F0023829 | DBE# D2F0023829

2022 Washington DES Master Contract

Awardee for DEI Training Solutions.

Leadership Eastside

Prime: Community Adaptive Leadership coaching, 6/22 - present

Intelligent Partnerships, Inc.

Sub: DEI writing and editing of WMDBE Barrier Analysis Report for

the Port of Seattle, 

Everyone talks about equity, diversity and inclusion. But what does it mean, exactly, to your organization? Demographics and psychographics are changing fast. You work across sectors, cultures, generations, and genders. Language matters. So does context.

WHAT WE DO 

We help leaders build more inclusive organizations in an increasingly diverse USA, through training, facilitation, and strategic communication. 

Our common sense, strengths-based approach  builds on your core values and natural intelligence and is grounded in demographic data. 

Delivery options for the four programs we offer below include: in-person, online, and hybrid.   

Leadership Starts with Emotional Intelligence

While diverse teams perform better overall, managing them requires complex skills and often, new information. Learn how to leverage your basic intelligence and life experience to communicate better and be a more effective leader

Reducing Conflict in Nonprofits

Is conflict jeopardizing your mission? In-fighting can take a big toll on everyone- even in organizations that operate smoothly otherwise. Learn how to identify and transform peoples’ hard-wired differences into opportunities for respect, collaboration, and growth.

Working With Traditional Cultures

If you’re from the liberal NW it might be a struggle to work successfully with people whose values or customs seem baffling, regressive, or disrespectful. Learn how to stay neutral, communicate effectively, and reach across cultural, faith-based, or ideological differences.

Culture & Faith at Work

This overview of major world religions and spiritual belief systems will help you navigate in any professional setting with greater confidence. Learn how to avoid the top misunderstandings (around time, touch, gender, modesty, etc.), and get  focused on shared values and goals.

FAQS

Having transformed from a country mouse to city rat, Lee understands executives who feel confused, shut out, or shut down around the high expectations facing leaders today. She enjoys working with clients to improve their self-awareness, curiosity about others, and ability to close communication gaps.

EXECUTIVE

- Worry less about saying "the wrong thing"

- Avoid or resolve communication mishaps

- Feel more confident and comfortable