Communication is the "how" of leadership

MEET US

We Listen for Elephants

Zena Consulting LLC is a boutique leadership consulting firm founded by me, Lee Mozena, in 2008.

One of our top skills is addressing 'elephant in the room' questions, because they can't be ignored for long and may not disappear until you do.

Our core services are:

Leadership Communication
Conflict Management
Inclusion Strategies

Based in Seattle and Bellingham, we serve USA-facing CLIENTS in all sectors.

Learn more about my presentations for conferences and professional associations at SPEAKER PAGE.

Zena Consulting is Washington State OMWBE-certified as a DBE, SBE, and WBE. See GOVERNMENT READY.

CONTACT

Communication is the "How" of Leadership

build trust first

For some clients, the best way to build relationships with new groups is through cultural events and public programming. See the business and COMMUNITY OUTREACH projects and events we've has sponsored and/or produced with community partners since 2002.

community event examples

Barakah Beauty Collective & Muslim Business Women's Network — Strategic communication for the Threads of Renewal Fashion Show, with the City of Bellevue and King County. 2026

Malikah Festival — Produced the first-ever cross-cultural modest fashion show and bazaar, for the City of Kirkland. 2016–2017

Women's Swim Program — Helped launch a partnership with Seattle Parks & Rec and Human Services to provide swim instruction in communities where gender-segregated programming is essential. Still running today. Est. 2002

ABOUT LEE MOZENA

Communicate Better About Working for Good

I founded Zena Consulting in 2008 because smart, capable leaders kept asking me how to work with diverse cultural groups — questions I could answer from years volunteering with immigrant, refugee, faith, and other non-majority communities.

I started in advertising copywriting, learning to make complex ideas easy to understand.

Later, work in family support and education drew me deeper into communities different from my own.

Leaders kept pulling me into an unofficial EXECUTIVE ADVISOR role — stuck on the same problems: unfamiliar clients, miscommunication, unresolved conflict.

I could see the gap between their intentions and actions clearly. The fix was usually simple: a few conversations, some training or facilitating, and a feedback loop. Zena Consulting was born.

Ask me about joining your team as a sub-consultant on large or fast-moving projects. For different expertise, I tap a vetted network of specialists in organizational strategy and growth. Meet them here.

See my full credentials and certifications at FAQ.

SCHEDULE A CALL

"DO THE RIGHT THING'' ISN'T A PLAN

PURPOSE

We're in business to help leaders and managers find the best strategies and tools to communicate effectively, navigate conflict, and compete, in today's increasingly complex organizations.

VALUES

The wisdom is in the room. Our job is to draw it out, lead with our best truth, and help clients "invite the stranger" (people or perspectives), in.

APPROACH

We start with questions, listening carefully and working closely with you to determine which service will help you best. Our process involves assessing individual and team strengths, organizational culture, marketplace data, and a systems analysis.

METHODOLOGY

We use Adaptive Leadership to separate technical problems from people problems — and the EQ-CQ-LQ framework (Emotional, Cultural, and Leadership Intelligence) to build the skills that solve for both.

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