HOW DO YOU WORK?
You don't have to reinvent yourself to be an outstanding leader. We start with your natural strengths and common sense skills (E.Q.), add cultural information (C.Q.) relevant to your marketplace, then show you how these combined factors support the complex task of leading n organization, (L.Q.)
METHODOLOGY
adaptive leadership
This Harvard-based model helps to improve performance and facilitate change. Working simultaneously on 3 levels (people, organizations, and community), Adaptive Leadership, (AL) practitioners use conflict as a guide to dissect dysfunction, find long-term solutions, adapt, and thrive.
conflict mediation
This 8-step facilitation model designed by the Federal Mediation & Conciliation Service to helps parties communicate better and avoid court battles, by releasing previous conflicts. This key facilitation tool is also used in the workplace and communities.
communication is common sense & culture
Cultural Detective© is an online program designed to improve individual and organizational communication. We use it for to help clients understand differences around: Self-Discovery, Gender, Team-Building, and Bridging Cultures
We bring our Culture to work
Cultural Dimensions is a psychological method for describing the differences between national cultures.
We use this global management tool to help clients understand the 'why' behind values, communication, and behavior styles in USA businesses and organizations.
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Our Human Resources Consulting services help Zena Consulting attract, retain, and develop talent. We work with you to develop HR policies and procedures that align with your business goals and help you build a strong and productive workforce.
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Our Operations Consulting services help Zena Consulting optimize their operations and increase efficiency. We work with you to identify areas of improvement, streamline processes, and help you run your business more effectively.
START WHERE YOU ARE
LEADERSHIP COMMUNICATION
LEAD BETTER WITH CULTURAL INTELLIGENCE
You don't have to reinvent yourself to be an outstanding leader. We start with your natural strengths and common sense emotional intelligence (E.Q.), add cultural information (C.Q.) relevant to your organization, then show you how these combined factors support the complex tasks of communicating within organizations, (L.Q.)
CONFLICT MANAGEMENT
REDUCE CONFLICT FOR PREDICTABLE SUCCESS
Conflict can jeopardize your mission or goals and upset everyone- even in organizations that operate smoothly otherwise. Learn how your behavioral and communication styles impact others and how to transform hard-wired differences into opportunities for respect, collaboration, and growth.
INCLUSION TRAINING
CULTURE & FAITH AT WORK / 101
This overview of world religions and spiritual belief systems will help you navigate with more confidence in any professional setting. Learn how to avoid the top communication misunderstandings (around time, touch, gender, modesty, etc.), and focus on shared goals.
WORKING WITH TRADITIONAL CULTURES / 102
Do you struggle to work with people whose values or customs strike you as weird or offensive? Building on CULTURE & FAITH AT WORK, learn how to stay neutral and communicate more effectively by reaching across cultural, faith-based, or ideological differences.