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    • HOME
    • ABOUT
      • ABOUT
      • FAQS
      • SPEAKER PAGE
    • RESULTS
      • RESULTS
      • HOW WE WORK
      • EXECUTIVE ADVISOR
    • NEWS
      • NEWS
      • MEDIA
    • CONTACT
Zena Consulting
  • HOME
  • ABOUT
    • ABOUT
    • FAQS
    • SPEAKER PAGE
  • RESULTS
    • RESULTS
    • HOW WE WORK
    • EXECUTIVE ADVISOR
  • NEWS
    • NEWS
    • MEDIA
  • CONTACT

HOW WE WORK

How We Work

get exactly what you want

We customize projects to your organization, team, and goals to train, facilitate, consult, and speak — live or online.


Choose the topics that fit your challenge and the format that fits your timeline and budget.


See our public sector work at GOVERNMENT READY. 

PROBLEMS WE SOLVE

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

man raising hand

Set expectations that are clear, consistent, and understood — even when your team spans different generations, roles, and communication styles. 


Strong leaders move fluidly between the personal conversation and the organization-wide message; we help you build that range.

Conflict Management

LEADERSHIP COMMUNICATION

man talking in meeting with others

We use Adaptive Leadership— a powerful model that helps you learn to tell an interpersonal problem from an organizational one, so small issues get solved before they escalate, and teams stay focused on shared goals.


This simple 'systems thinking' tool can prevent or reduce conflict. 

inclusion strategies

inclusion strategies

business woman talking to others

Inclusion isn't just conflict prevention — it's a proactive advantage. We help you identify which differences actually matter in your organization, respond to them in practical ways, and communicate so you engage new stakeholders or markets.


Inclusion is one of the highest communication skills you can develop. Emotional Intelligence/EQ, is the foundation, followed by Cultural Intelligence/CQ, then Leadership Intelligence/LQ. 

TOPICS WE COVER

icon for business communication

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

• Beyond IQ: Leadership Begins with Emotional, Cultural, and Leadership Intelligence
• What's Safe to Say? Navigating Mission, Messaging, and Credibility in Today's Politicized Landscape
• Cultural & Religious Differences You're Afraid to Talk About at Work


icon for business communication

CONFLICT MANAGEMENT

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

• Resolve Conflict with Adaptive Leadership
• Identify and transform hard-wired differences into opportunities for collaboration and growth
• Tools for leading productive meetings and making decisions under pressure

icon for business communication

cultural INCLUSION

LEADERSHIP COMMUNICATION

cultural INCLUSION

• Culture & Faith at Work: navigating communication differences around time, touch, gender, modesty, and other frequently misunderstood topics
• Working With Traditional Cultures: communicating across faith-based and ideological differences

HOW WE DELIVER SERVICES

TRAINING

TRAINING

TRAINING

 Skill Building
Half or full day, live or online


• Deeper skill development with practice
• Includes leadership style assessment
• Options: written report, self-paced online course

advising

TRAINING

TRAINING

Executive & Team
6+ weeks


• Pre-session discovery and executive interviews
• Leadership style assessment and written report
• Options: customized webinar, online course, ongoing monthly support, or quarterly offsites

SPEAKING

TRAINING

SPEAKING

Overview & Introduction
1 to 1.5 hours, live or online


• Introduction to leadership communication or conflict management concepts
• Includes leadership style assessment
• Option to add self-paced online course


transformation

you WALK AWAY WITH

• A clearer picture of your own leadership style and where it creates friction

• Practical tools for managing conflict and difficult conversations

• Strategies for leading more productive meetings

• More confidence engaging people who are different from you

• Resources for continued learning, coaching, or organizational follow-up


Book a free call with Lee

Lee's training gave me invaluable insight into the subjects of cultural inclusion, and a depth of understanding that I desperately needed to be successful in my work. I have more confidence around these complex issues and am eternally grateful.


SHARON FREY JONES | Grantwriting & Development Services

206.368.9608 | lee@zenaconsulting.com


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