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    • ABOUT
      • ABOUT
      • FAQ
      • EXECUTIVE ADVISOR
    • RESULTS
      • RESULTS
      • HOW WE WORK
      • COMMUNITY OUTREACH
    • NEWS
      • NEWS
      • MEDIA
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Zena Consulting
  • HOME
  • ABOUT
    • ABOUT
    • FAQ
    • EXECUTIVE ADVISOR
  • RESULTS
    • RESULTS
    • HOW WE WORK
    • COMMUNITY OUTREACH
  • NEWS
    • NEWS
    • MEDIA
  • CONTACT

HOW WE WORK

Custom solutions

get exactly what you want

We start with listening first then designing solutions around your organization, team, and goals.


Together we'll decide which tools and delivery option are best for you challenges, timeline, and budget.


Public sector work contracting is different, please visit GOVERNMENT READY. 

START WHERE YOU ARE

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LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

- Organizational & Executive Assessment

- Emotional, Cultural & Leadership Intelligences Tools

- Partnership Development

conflict management icon

CONFLICT MANAGEMENT

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

- Facilitating Difficult Conversations

- Focus Groups

- Conflict Management Tools


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INCLUSION STRATEGIES

LEADERSHIP COMMUNICATION

INCLUSION STRATEGIES

- Communication Audits for strategic outreach; written and visual messaging

- Market Research

- Customized Training (live or online)



PROBLEMS WE SOLVE

LOW CONFIDENCE

Unhealthy Conflict

man raising hand

Set expectations that are clear, consistent, and understood — even when your team spans different generations, roles, and communication styles. 


Strong leaders move fluidly between the personal conversation and the organization-wide message; we help you build that range.

Unhealthy Conflict

Unhealthy Conflict

man talking in meeting with others

We use Adaptive Leadership— a powerful model that helps you learn to tell an interpersonal problem from an organizational one, so small issues get solved before they escalate, and teams stay focused on shared goals.


This simple 'systems thinking' tool can prevent or reduce conflict. 

LIMITING VISIONS

LIMITING VISIONS

business woman talking to others

Inclusion is a strategy that starts with communication and ends with change. 


It's a higher skill because it's systems (not individual) challenge — and one that can invite conflict or give you an advantage.  


We help you identify which differences actually matter in your organization, respond to them in practical ways, and communicate so you engage new stakeholders or markets.

TOPICS WE COVER

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LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

• Beyond IQ: Leadership Begins with Emotional, Cultural, and Leadership Intelligence
• What's Safe to Say? Navigating Mission, Messaging, and Credibility in Today's Politicized Landscape
• Cultural & Religious Differences You're Afraid to Talk About at Work


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CONFLICT MANAGEMENT

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

• Resolve Conflict with Adaptive Leadership
• Identify and transform hard-wired differences into opportunities for collaboration and growth
• Tools for leading productive meetings and making decisions under pressure

icon for business communication

INCLUSION STRATEGIES

LEADERSHIP COMMUNICATION

INCLUSION STRATEGIES

• Culture & Faith at Work: navigating communication differences around time, touch, gender, modesty, and other frequently misunderstood topics
• Working With Traditional Cultures: communicating across faith-based and ideological differences

HOW WE DELIVER SERVICES

TRAINING

TRAINING

TRAINING

Skill Building
Half or full day, live or online


• Deeper skill development with practice
• Includes leadership style assessment
• Options: written report, self-paced online course

advisor

TRAINING

TRAINING

Executive & Team
6+ weeks


• Pre-session discovery and executive interviews
• Leadership style assessment and written report
• Options: customized webinar, online course, ongoing monthly support, or quarterly offsites

SPEAKING

TRAINING

SPEAKING

Overview & Introduction
1 to 1.5 hours, live or online


• Introduction to leadership communication or conflict management concepts
• Includes leadership style assessment
• Option to add self-paced online course


Lee's training gave me invaluable insight into the subjects of cultural inclusion, and a depth of understanding that I desperately needed to be successful in my work. I have more confidence around these complex issues and am eternally grateful.


SHARON FREY JONES | Grantwriting & Development Services

Thank you for your service to our organization. You helped us a lot. Much appreciation for your guidance and support of our community and organization.


Sarah Sense Wilson | Director, Urban Native Education Assoc

206.368.9608 | lee@zenaconsulting.com


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