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    • ABOUT
      • ABOUT
      • FAQ
      • EXECUTIVE ADVISOR
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      • RESULTS
      • HOW WE WORK
      • COMMUNITY OUTREACH
    • NEWS
      • NEWS
      • MEDIA
    • CONTACT
Zena Consulting
  • HOME
  • ABOUT
    • ABOUT
    • FAQ
    • EXECUTIVE ADVISOR
  • RESULTS
    • RESULTS
    • HOW WE WORK
    • COMMUNITY OUTREACH
  • NEWS
    • NEWS
    • MEDIA
  • CONTACT

How We Work

Custom solutions

Your Organizational Culture is Unique

We start with listening before we design solutions around your organization, team, and goals.


Together we'll decide which tools and delivery options are best for you challenges, timeline, and budget.


Visit GOVERNMENT READY to see our public sector capacity and performance. 

START WHERE YOU ARE

communication icon

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

- Organizational & Executive Assessment

- Emotional, Cultural & Leadership Intelligences Tools

- Partnership Development

conflict management icon

CONFLICT MANAGEMENT

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

- Facilitating Difficult Conversations

- Focus Groups

- Conflict Management Tools


training icon

INCLUSION STRATEGIES

LEADERSHIP COMMUNICATION

INCLUSION STRATEGIES

- Communication Audits for strategic outreach; written and visual messaging

- Market Research

- Customized Training (live or online)



PROBLEMS WE SOLVE

LOW CONFIDENCE

Unhealthy Conflict

man raising hand

Set expectations that are clear, consistent, and understood — even when your team spans different generations, roles, and communication styles. 


Strong leaders move fluidly between the personal conversation and the organization-wide message; we help you build that range.

Unhealthy Conflict

Unhealthy Conflict

man talking in meeting with others

We use Adaptive Leadership— a powerful model that helps you learn to tell an interpersonal problem from an organizational one, so small issues get solved before they escalate, and teams stay focused on shared goals.


This simple 'systems thinking' tool can prevent or reduce conflict. 

LIMITING VISIONS

LIMITING VISIONS

business woman talking to others

Inclusion is an intentional effort that maximizes strategic communication.  


It's a higher skill because it's systems (not individual) challenge — and one that can invite conflict or give you an advantage.  


We help you identify which differences actually matter in your organization, respond to them in practical ways, and communicate so you engage new stakeholders or markets.

Service DELIVERy options

TRAINING

TRAINING

TRAINING

Skill Building
Half or full day, live or online


• Deeper skill development with practice
• Includes leadership style assessment
• Options: written report, self-paced online course

advisor

TRAINING

TRAINING

Executive / Small Team
6+ weeks


• Pre-session discovery and executive interviews
• Leadership style assessment and written report
• Options: customized webinar, online course, ongoing monthly support, or quarterly offsites

SPEAKING

TRAINING

SPEAKING

Overview & Introduction
1 to 1.5 hours, live or online


• Introduction to leadership communication or conflict management concepts
• Includes leadership style assessment
• Option to add self-paced online course


TOPICS WE COVER

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

Beyond IQ: Leadership Begins with Emotional, Cultural, and Leadership Intelligence


What's Safe to Say? Navigating Mission, Messaging, and Credibility in Today's Politicized Landscape


Cultural & Religious Differences You're Afraid to Talk About 



CONFLICT MANAGEMENT

LEADERSHIP COMMUNICATION

LEADERSHIP COMMUNICATION

Resolve Conflict with Adaptive Leadership
• Identify and transform hard-wired differences into opportunities for collaboration and growth


Tools for leading productive meetings and making decisions under pressure

INCLUSION STRATEGIES

LEADERSHIP COMMUNICATION

INCLUSION STRATEGIES

Culture & Faith at Work: navigating communication differences around time, touch, gender, modesty, and other frequently misunderstood topics


Working With Traditional Cultures: communicating across faith-based and ideological differences

Thank you for your service to our organization. You helped us a lot. Much appreciation for your guidance and support of our community and organization.


Sarah Sense Wilson | Director, Urban Native Education Assoc

206.368.9608 | lee@zenaconsulting.com


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