I founded Zena Consulting in 2008, to help leaders manage teams, build more inclusive organizations, and compete in the USA's increasingly diverse marketplace.
Initially launched as a training firm, we've since added leadership communication and conflict management to support clients' goals.
Read how we're different, who we serve, and what to expect when you buy our top services: leadership communication, conflict management, or inclusion strategies.
It's a foundational part of Leadership Development. We help clients bridge the difference between interpersonal and organizational communication. No matter how smart and accomplished you are, communicating effectively across systems is a more complex (but learnable) skill.
We work with Washington state and USA-facing leaders from all sectors, from offices in Seattle and Bellingham:
I use proven tools and methodologies to help people understand themselves and others — so teams can work together more effectively and leverage conflict.
See Education and Credentials below.
My PORTFOLIO touches on the many kinds of business communication I've written over the years: inclusion audits, grants, research, marketing collateral and more.
FOR YOUR ORGANIZATION
FOR YOU AS A LEADER
Yes, I'm certified and have coached teams in Adaptive Leadership, cultural competency, and conflict resolution. I've also developed a personalized EXECUTIVE ADVISOR package for clients who want a private sounding board, or short and targeted engagement to answer specific questions and resolve problems they struggle with.
EDUCATION
MA Liberal Studies, The New School, NY
BA Communications, Temple University, PA
CERTIFICATIONS- GENERAL
CERTIFICATIONS- GOVERNMENT
RECENT VOLUNTEERING
See Lee Mozena's CAPABILITY STATEMENT
KITI WARD | Executive Director, The Agape House
©Copyright2026 Zena Consulting All rights reserved